FAQs

FAQs

Frequently Asked Questions

Once your order has been processed, the time it takes to ship to you depends on where in Canada you are located. Typically orders to all ten provinces can be expected to arrive within 5-7 business days. For freight orders, as well as orders to remote addresses as well as the territories of Nunavut, Yukon, and the Northwest Territories, you may have a slightly longer delivery timeline.
We understand that certain orders are unique, and as a result, you may be looking for a quote. At Roxton, we are committed to providing you with clear, timely, and accurate price quotes. Simply contact us via phone at 855-349-9473, email us at info@roxtonindustries.com, or submit a Contact Us Form
The best disinfecting wipes for home use will depend on your specific needs. If you are looking for a general-purpose disinfectant, look for wipes that are effective against a wide range of germs and viruses. If you have pets or children, you may want to choose wipes that are safe for use around them.
You can pay for your online order with a credit card (Visa, MasterCard, Amex) and EFT. If you have any additional questions, please contact us at info@roxtonindustries.com
If your order says it was delivered but isn’t there, first check your tracking numbers and see if there are any additional notes on the order. Sometimes a carrier service may partially deliver some of the order, and “part” of your order was delivered. If you’re still unsure, you can contact us via phone at 855-348-9473 or via email at info@roxtonindustries.com and our team will do our best to help resolve the situation.
If your order says it was delivered but isn’t there, first check your tracking numbers and see if there are any additional notes on the order. Sometimes a carrier service may partially deliver some of the order, and “part” of your order was delivered. If you’re still unsure, you can contact us via phone at 855-348-9473 or via email at info@roxtonindustries.com and our team will do our best to help resolve the situation.
You can find out the shipping policy here at https://roxtonindustries.ca/shipping-policy/
Both sanitizing and antibacterial wipes are designed to kill bacteria. However, sanitizing wipes typically contain milder chemicals, while antibacterial wipes may contain stronger ingredients that can be more effective against certain types of bacteria.
Our Disinfecting Wipes are typically safe for use on most hard, non-porous surfaces including fitness equipment, door handles, desks, countertops, and more.
We do offer range of wipes ranging from disinfecting Wipes, sanitizing wipes to gym wipes. Our Roxton Embossed Disinfecting Wipes (SKU 11009) is strong, durable, and provide a luxurious feel that users enjoy compared to other brands. Our Roxton Wipes (SKU 11050) are our economical solution, that provides a cost-effective disinfecting solution without sacrificing quality and disinfecting power. Our wipes are unscented, alcohol and bleach-free, made with the same material, and are effective at killing 99.9% of germs, bacteria, and viruses.