Frequently Asked Questions


Commercial-grade disinfecting wipes are industrial-strength cleaning products engineered for high-frequency use in demanding environments: hospitals, schools, food service facilities, and commercial buildings. Unlike consumer wipes sold in retail stores, commercial-grade wipes are formulated for verified kill claims, higher durability, and the volume requirements of professional facility maintenance programs.

Ensure your facility is protected with professional-strength solutions - Browse our Commercial Disinfecting Wipes here.

The best disinfecting wipes for home use will depend on your specific needs. If you are looking for a general-purpose disinfectant, look for wipes that are effective against a wide range of germs and viruses. If you have pets or children, you may want to choose wipes that are safe for use around them.
You can pay for your online order with a credit card (Visa, MasterCard, Amex) and EFT. If you have any additional questions, please contact us at info@roxtonindustries.com
If your order says it was delivered but isn’t there, first check your tracking numbers and see if there are any additional notes on the order. Sometimes a carrier service may partially deliver some of the order, and “part” of your order was delivered. If you’re still unsure, you can contact us via phone at 855-348-9473 or via email at info@roxtonindustries.com and our team will do our best to help resolve the situation.
If your order says it was delivered but isn’t there, first check your tracking numbers and see if there are any additional notes on the order. Sometimes a carrier service may partially deliver some of the order, and “part” of your order was delivered. If you’re still unsure, you can contact us via phone at 855-348-9473 or via email at info@roxtonindustries.com and our team will do our best to help resolve the situation.
You can find out the shipping policy here at https://roxtonindustries.ca/shipping-policy/
Both sanitizing and antibacterial wipes are designed to kill bacteria. However, sanitizing wipes typically contain milder chemicals, while antibacterial wipes may contain stronger ingredients that can be more effective against certain types of bacteria.
Our Disinfecting Wipes are typically safe for use on most hard, non-porous surfaces including fitness equipment, door handles, desks, countertops, and more.
We do offer range of wipes ranging from disinfecting Wipes, sanitizing wipes to gym wipes. Our Roxton Embossed Disinfecting Wipes (SKU 11009) is strong, durable, and provide a luxurious feel that users enjoy compared to other brands. Our Roxton Wipes (SKU 11050) are our economical solution, that provides a cost-effective disinfecting solution without sacrificing quality and disinfecting power. Our wipes are unscented, alcohol and bleach-free, made with the same material, and are effective at killing 99.9% of germs, bacteria, and viruses.
While both disinfect surfaces, our Disinfecting Wipes offer many advantages over spray cleaners. Since our wipes come pre-soaked, there’s no need to mix chemicals and worry about the correct measurements. They’re also convenient to use, allowing both your staff and customers to use them, leading to your business being cleaner more often.   A study comparing the effectiveness of disinfectants also found that there was a higher reduction in certain bacteria with the use of wipes over spray disinfectant. Sprays also run the risk of damaging equipment, whereas, with a disinfectant wipe, you don’t have this risk. Finally, human error can greatly affect sprays more than our Disinfecting Wipes. Think about how many times you’ve seen someone spray a surface and wondered if they covered the entire area with the solution. With our Disinfecting Wipes, as long as the wipe is still moist and wet you can still disinfect it, ensuring a surface is fully disinfected.